Senior Office Manager
Ryan, 41, is Chad’s senior office manager. He has been with Chad since 2015. Ryan has three main tasks as the senior office manager: office operations, listing coordinator functions, and CDA.
For office operations, Ryan communicates with all team members, escrow, and agents for leases, referrals, and sales. He coordinates any transaction-related inquiries with real estate contracts and documentation, which includes assisting and facilitating document collections and data entry.
His listing coordinator function is a process. After receiving a new listing, he reviews the listing contract to make sure it is complete, that the commission meets the required policy, and that the information is correct, such as the seller’s name. He then creates a SkySlope file before uploading, assigning, and reviewing contracts. Next, he orders sign installation or removal before uploading photos of the property. Then he schedules and sends information for an open house. During all this, he maintains a constant stream of communication with the agents to make sure the listing information is up to date.
For CDA, which is the form that makes sure Chad receives the proper commission for his work, Ryan has to make sure all the information is correct before getting the form approved.